Terms of Service
Effective date: October 16, 2026
These Terms govern your use of Fixlingo (the "Service"). By using the Service you agree to these Terms. If you do not agree, do not use the Service.
1. The Service
Fixlingo helps home service professionals ("Pros") receive leads, read customer messages in their preferred language, draft replies in English with AI assistance, and organize their schedule and routes. Fixlingo is an independent product and is not owned by, endorsed by, or affiliated with Thumbtack or any other connected platform.
2. Eligibility and accounts
You must be at least 18 and able to enter a binding contract. You are responsible for the accuracy of your account information and for activity under your account.
3. Connected platforms
When you connect a third-party account (such as Thumbtack), you authorize Fixlingo to access and act on that account only as needed to provide the Service. Your use of that platform remains subject to its own terms, which you agree to follow. You may disconnect at any time.
4. AI-assisted messages and your responsibility
Translations and draft replies are generated automatically and may contain errors. You are responsible for reviewing each message, and for the content, prices, commitments and promises in any message you approve and send. Fixlingo does not send messages to customers without your approval.
5. Acceptable use
You agree not to use the Service to send spam, misleading, harassing or unlawful content; to misrepresent your identity, licenses or qualifications; to violate the rights or privacy of others; or to interfere with or reverse engineer the Service.
6. Fees
The Service is currently offered free of charge during early access. If we introduce paid plans, we will tell you the price in advance, and you will not be charged without your agreement.
7. Privacy
Our Privacy Policy explains how we handle personal data.
8. Termination
You may stop using the Service and delete your account at any time. We may suspend or terminate access if you violate these Terms or if needed to protect users or the Service.
9. Disclaimers
The Service is provided "as is" and "as available" without warranties of any kind. We do not guarantee that the Service will be uninterrupted or error-free, or that you will win any particular job.
10. Limitation of liability
To the maximum extent permitted by law, Fixlingo will not be liable for indirect, incidental, special or consequential damages, or for lost profits or lost jobs. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim, or $100 if you paid nothing.
11. Changes
We may update these Terms. If changes are significant, we will notify you before they take effect. Continued use after that means you accept the updated Terms.